Frequently Asked Questions

 The lead time depends on the quantity of your order and our production schedule at that time. Our lead times usually are 3-4 working weeks. Between October – January our lead times extend up to 4-5 working weeks due to high demand for orders connected to Black Friday and Christmas.

We don’t accept payments over the phone, we request bank transfer and the bank details can be found at the bottom of our invoice.

We work on Payment in Advance basis initially. Once you’d like to proceed with an order, we prepare Proforma Invoice. Once the payment for your order is issued, we start the production.

We pride ourselves in our sturdy, long lasting, unique stitched boxes and don’t offer the option of glued boxes.

• We’d need to know the internal dimensions in mm. Length x Width x Height.
• Which board you would like (see below for options)
• Whether you would like a logo debossed onto the box

• Kraft lined board in the following thickness
  • 1000 micron
  • 1250 micron
  • 1500 micron
  • 1900 micron

• Unlined greyboard
  • 850 micron
  • 1000 micron
  • 1500 micron

• Solid black board
  • 1250 micron

• Archival Board
  • 1300 micron

(free of charge samples of board are available upon request)

• Silver alloy wire

• Brass wire

• Wide silver alloy wire

These are an optional feature which can help with lid removal. Finger gouges are usually applied to a box where the lid is the full depth on the unit.